Drag

Drag

Drag is a productivity tool that transforms Gmail into a collaborative workspace, improving workflows across sales, customer support, HR, and more.

Location: United Kingdom
Software Type: Web App

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Description

Drag is a productivity application designed to enhance team collaboration and streamline workflows directly within Gmail. By integrating features such as email management, task assignment, and automation, Drag allows teams to manage their communications efficiently and increases overall productivity. The platform caters to various sectors including sales, customer support, and HR, enabling users to customize workflows specific to their needs.

Key Functionalities:
- Email Management: Organize and manage shared inboxes to ensure effective communication within teams. Users can assign tasks directly from their emails, keeping the context intact and reducing the need for switching between various applications.
- Task Management: Create, assign, and monitor tasks efficiently. The ability to track who is responsible for each task enhances accountability and ensures timely follow-ups.
- Automations: Automate repetitive tasks to save time and streamline operations. Users can set up workflows that handle routine processes without manual intervention.
- Real-Time Analytics: Monitor team performance and workload distribution through analytics features that provide insights into efficiency and productivity levels.
- Integrations: Drag seamlessly integrates with tools like Google Workspace and Zapier, allowing users to leverage existing workflows and data for better decision-making.

By adopting Drag, teams can simplify their communication processes, enhance collaboration, and ultimately improve their operational efficiency. This platform is suitable for over 200,000 users worldwide, providing them with the necessary tools to manage their tasks and customer relationships directly from their inbox.

Features

Email Management

Manage and organize shared inboxes to enhance team communication, ensuring every email is addressed promptly.

Task Assignment

Assign tasks directly from emails to team members, maintaining context and clarity on responsibilities.

Automations

Automate repetitive tasks and workflows, allowing teams to focus on higher-priority responsibilities.

Real-Time Analytics

Access performance metrics and insights to monitor efficiency and improve team productivity.

Custom Workflows

Create tailored workflows for different departments such as sales, HR, and customer support, adapting to specific team needs.

Tags

productivityGmailcollaborationteam managementCRMautomation

Documentation & Support

  • Installation
  • Documentation
  • Support
  • Updates
  • Online Support