Doorkeep

Doorkeep is a specialized communication platform tailored for property managers, facilitating streamlined interactions with tenants, owners, vendors, and leasing inquiries through various channels such as phone calls, text messages, and emails.

Key Functionalities:
- Dedicated Phone Numbers: Assign dedicated phone numbers for property-related communications, enabling clear and organized interactions.
- Automated Text Messaging: Set up automated text messages to respond to common inquiries, enhancing response times and customer satisfaction.
- Shared Inbox Features: Collaborate effectively with team members through shared inbox capabilities, allowing for better management of tenant and owner communications.
- Detailed Reporting and Analytics: Gain insights into communication trends, helping inform decision-making and improve service quality.

Operational Tools:
- Scheduling Messages: Plan and schedule messages for future delivery, ensuring timely communication without the need for manual intervention.
- Auto-Replies: Create auto-replies for common queries, maintaining engagement even during off-hours.
- Voicemail Management: Manage voicemails efficiently, ensuring that important messages are addressed promptly.

Doorkeep also supports importing existing data from other systems, providing a seamless transition and setup experience. This platform is designed to enhance overall operational efficiency and improve customer service for property management professionals.