DoneDone

DoneDone

DoneDone is a project management and customer support tool designed to enhance team communication and task efficiency.

Location: United States
Software Type: Web App

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Description

DoneDone is a comprehensive project management and customer support platform aimed at improving team collaboration and workflow efficiency. It features a variety of functionalities tailored to meet the needs of digital agencies, marketing teams, IT departments, and eCommerce businesses.

Key features include:
- Task Management: Easily create, assign, and track tasks across your team, ensuring accountability and progress visibility.
- Kanban Boards: Visualize your workflow with customizable Kanban boards, allowing teams to manage tasks effectively in a visual format.
- Shared Inboxes: Centralize customer communication with shared inboxes for support teams, enabling seamless collaboration and response management.
- Ticket Portal: Provide a structured way for customers to submit inquiries, which can be tracked and resolved by your team.
- Bug Tracking: Optimize the bug tracking process with integrated tools designed for logging, tracking, and resolving issues efficiently.

DoneDone is designed to integrate smoothly with various applications, facilitating a seamless workflow management experience. The platform also offers resources such as guides for bug tracking, customer support, and project management to help users maximize their productivity.

With a user-friendly interface and straightforward pricing plans, DoneDone is suitable for teams of all sizes looking to enhance their project management and customer support capabilities.

Features

Task Management

Create, assign, and manage tasks within teams ensuring effective tracking and accountability.

Kanban Boards

Visualize and manage tasks using customizable Kanban boards to enhance workflow efficiency.

Shared Inboxes

Centralize customer communications in shared inboxes for better collaboration among support teams.

Ticket Portal

Allow customers to submit inquiries and track their resolution through a structured ticketing system.

Bug Tracking

Implement an efficient process for logging, tracking, and resolving bugs encountered during projects.

Tags

project managementtask managementcustomer supportKanban boardsbug tracking

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support