Dolphin Dynamics
Dolphin Dynamics offers advanced technology solutions tailored for travel companies, including CRM, booking engines, and reservation systems for various travel sectors.
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Description
Dolphin Dynamics provides a range of technology solutions designed specifically for the travel industry. The platform caters to three main user groups: leisure and retail travel agents, business travel agents, and tour operators. Each segment benefits from tailored features that enhance operational efficiency and improve customer service.
### Key Functionalities:
1. Leisure and Retail Travel Agents: The platform features a comprehensive booking engine that enables agents to search and book a wide array of travel products. It includes a travel-focused CRM, online booking capabilities, and payment integration. Agents can also manage administrative tasks and generate insightful reports to better understand their business performance.
2. Business Travel Agents: The system allows users to handle business travel bookings efficiently, with a sophisticated back-office linked to a powerful reservation platform. Key features include a unified booking journey, automatic mark-up calculations, over 70 business reports, branded invoicing, and client relationship management. The customizable online booking engine provides 24/7 access for customers.
3. Tour Operators: Dolphin Dynamics offers tools for managing holiday bookings, including the ability to create and sell fixed and dynamic packages. Tour operators can manage complex contracts, distribute products, and customize documentation. The platform also supports travel accounting and enhances communication with suppliers through a dedicated CRM.
Overall, Dolphin Dynamics aims to streamline processes for independent travel agents, making it easier to manage clients and bookings while providing a diverse selection of travel services.
Features
Comprehensive Booking Engine
Allows agents to search, book, and manage various travel products seamlessly.
Advanced CRM System
Helps manage client relationships and communications effectively.
Reporting and Analytics
Generates detailed reports to assist in business decision-making and performance tracking.
Payment Integration
Facilitates secure payment processing within the booking system.
Customizable Online Booking Engine
Provides a tailored booking experience for end-users, available 24/7.
Workflow Management
Streamlines internal processes and enhances productivity for travel agents.
Tour Package Management
Allows tour operators to create and manage both fixed and dynamic packages with ease.
Tags
Documentation & Support
- Documentation
- Support
- Updates
- Online Support