Diverse Computing eAgent Suite

Diverse Computing eAgent Suite

Diverse Computing offers a suite of software solutions designed for public safety agencies to enhance security, compliance, and operational efficiency.

Location: United States
Software Type: Web App
Categories:

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Description

Diverse Computing, Inc. specializes in providing comprehensive software solutions tailored for the public safety sector. With over 300 years of collective experience in criminal justice, the company serves more than 1,800 agencies nationwide. The eAgent product suite is central to their offerings, designed to enhance operational efficiency and ensure compliance with Criminal Justice Information Services (CJIS) security policies.

Key functionalities of the eAgent suite include:

- eAgent Gateway: A secure connection solution that facilitates real-time access to essential criminal justice information systems while emphasizing cost-effectiveness and reliability. This tool helps local and state agencies significantly reduce operational costs and improve system uptime.

- eAgent 2.0: Mobile access to NCIC (National Crime Information Center) databases, allowing officers to access critical information on-the-go, enhancing their ability to respond to incidents efficiently.

- CJIS Audit & Compliance Experts (ACE): This specialized team assists agencies in navigating the complexities of CJIS compliance. They offer tailored auditing services and ensure that organizations meet the FBI’s security policy requirements, which are vital for protecting sensitive criminal justice information. The team is dedicated to knowledge transfer and providing guidance to agencies, vendors, and federal entities.

Diverse Computing's commitment to quality support is evident through their 24/7 technical assistance, ensuring that agencies receive help whenever necessary. By employing the eAgent suite, public safety organizations can improve their operations, safeguard sensitive data, and maintain high standards of compliance.

Features

eAgent Gateway

A secure connection tool designed to provide real-time access to national criminal justice databases, enhancing operational effectiveness.

CJIS ACE Compliance Services

Expert auditing and compliance guidance to help organizations meet FBI CJIS security policy requirements.

24/7 Technical Support

Round-the-clock assistance ensuring that agencies have access to help whenever they require it.

Mobile Access with eAgent 2.0

Allows users to access critical NCIC databases via mobile devices, facilitating timely and informed decision-making.

Tags

public safetysoftware solutionscriminal justicecompliancesecurity

Documentation & Support

  • Installation
  • Documentation
  • Support
  • Updates
  • Online Support