DialShree

DialShree

DialShree is an omnichannel communication solution that enhances customer engagement through various platforms including voice, chat, and social media.

Location: India
Software Type: Web App

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Description

DialShree is a versatile omnichannel communication solution designed to improve customer engagement for businesses across various sectors including healthcare, banking, and eCommerce. This platform integrates multiple communication channels such as voice, email, social media, and chat into one seamless interface. With its focus on enhancing customer experience, DialShree not only facilitates better interaction but also boosts productivity and sales for organizations.

The application provides a range of features tailored to streamline communication processes, such as helpdesk ticketing systems and IP PBX solutions. Businesses can opt for deployment either on the cloud or on-premises, ensuring flexibility based on their requirements. Additionally, DialShree supports integration with popular CRMs, allowing for a cohesive customer relationship management approach.

This solution also emphasizes the importance of integrating platforms like WhatsApp into broader communication strategies, which aids in reaching customers effectively and enhancing their overall experience. Elision Technologies showcases numerous success stories from businesses that have leveraged DialShree to achieve significant improvements in operational efficiency and customer satisfaction.

With a commitment to enhancing communication capabilities, DialShree stands as a comprehensive solution for modern business needs.

Features

Omnichannel Communication

Integrates various communication platforms including voice, email, social media, and chat into a single interface.

Flexible Deployment Options

Offers both cloud-based and on-premises deployment to cater to different organizational needs.

CRM Integration

Seamlessly integrates with popular CRM systems to enhance customer relationship management.

Helpdesk Ticketing System

Includes a robust helpdesk ticketing system to streamline support and service requests.

IP PBX Solutions

Provides advanced IP PBX solutions for effective voice communication.

Tags

customer servicecommunication softwaretechnologybusiness solutions

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support