Dialoga Group WebRTC Solutions

Dialoga Group provides a comprehensive suite of WebRTC solutions designed to enhance communication for businesses. Their primary offerings include:

1. Sword – WebRTC Line: This service allows businesses to receive calls from any device without the need for SIP trunks or traditional IP phones. Sword features inbound caller ID recognition, certified call recording, and voice recognition, making it suitable for global operations.

2. Trident – WebRTC PBX: A powerful PBX solution that enables seamless communication across teams. Trident supports call routing, voicemail integration, and an interactive voice response (IVR) system. It is designed for flexibility and can be managed from any internet-connected device.

3. Hydra – WebRTC ACD: This Automatic Call Distributor allows contact centers to function without expensive physical infrastructure. Hydra incorporates advanced features like Natural Language Recognition, Call Recording, and real-time monitoring capabilities.

Dialoga's solutions also include additional services such as SMS messaging, LiveChat, Click2Call, and Fax2Mail, all focused on improving customer interaction and operational efficiency. These tools facilitate better management of communication channels and enhance overall productivity for businesses.