DEX Insight

DEX Insight is an innovative tool designed to significantly enhance the digital employee experience by effectively tracking application usage and gathering user feedback. It utilizes a three-phased approach that includes measuring monthly active users (MAUs), gathering qualitative feedback, and leveraging generative AI for detailed insights. This allows organizations to identify essential tools and eliminate unused software, commonly referred to as 'shelfware', thus facilitating data-driven decisions to optimize their tech stack.

With DEX Insight, users enjoy real-time feedback capabilities, enabling continuous insights into application performance across various platforms without the hassle of lengthy surveys or reports. DEX Insight is designed with a focus on user experience and data security, recently achieving SOC 2 Type 2 certification. The tool supports 27 languages, making it accessible to a global workforce.

Pricing starts in the low five figures annually and scales based on user count. A free 30-day trial is available for organizations to explore its features. Moreover, DEX Insight offers various support options, including documentation and dedicated assistance, ensuring smooth implementation via IT deployment tools or manual setup.

In summary, DEX Insight empowers organizations to enhance their digital environment by providing comprehensive analytics and feedback mechanisms to improve software usage efficiency.