Delta M.Collection
Delta M.Collection provides automated solutions for debt management and recovery processes, enhancing productivity and efficiency.
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Description
Delta M.Collection is a comprehensive software solution designed specifically for automating debt management and recovery processes. Built on a robust CRM foundation, it integrates Business Process Management (BPM) mechanisms to deliver enhanced recovery rates. The software is characterized by its user-friendly interface, minimizing the need for extensive technical expertise, allowing teams to maximize productivity effectively.
Key functionalities include:
- Automated Recovery Processes: Streamlines and automates various steps of the debt recovery pipeline, reducing manual labor and increasing recovery effectiveness.
- Comprehensive CRM Integration: Offers a complete CRM system to manage customer interactions and relationships efficiently.
- VoIP Contact Center Services: Facilitates communication with debtors through integrated VoIP solutions, improving outreach and follow-up capabilities.
- Detailed Process Control: Provides tools for monitoring and analyzing recovery strategies, allowing businesses to adapt and improve their approaches continuously.
- Customization Options: The platform can be tailored to meet specific business requirements, enabling companies to implement unique recovery strategies and workflows.
With over 10 years of industry experience and operations in multiple countries, Delta M has successfully managed over 20 million debt creditors. This extensive experience lends credibility to their solutions, which have received positive feedback from various clients for efficiency and effectiveness.
Features
Automated Recovery Processes
Streamlines the debt recovery process, reducing manual effort and enhancing recovery rates.
CRM Integration
Fully integrated Customer Relationship Management system for managing client interactions.
VoIP Contact Center
Integrated VoIP services to facilitate improved communication with debtors.
Process Monitoring and Analysis
Tools for ongoing analysis of recovery strategies to ensure continuous improvement.
Customization Capabilities
Flexible options to tailor the platform according to specific business needs.
Tags
Documentation & Support
- Documentation
- Support
- Updates
- Online Support