Cynch (formerly OrderStorm)
Cynch provides a comprehensive unified commerce solution for managing e-commerce and point of sale operations effectively.
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Description
Cynch (formerly OrderStorm) offers a unified commerce platform designed to enhance online business operations for both B2B and B2C transactions. The platform integrates essential functionalities, including order management, customer relationship management (CRM), inventory control, and point-of-sale systems.
With Cynch, businesses can seamlessly manage multiple storefronts from a centralized database, facilitating efficient operations across various channels. The built-in Robotic Process Automation (RPA) minimizes tedious tasks, allowing users to focus on more strategic activities.
Key features include robust order processing capabilities, which ensure a smooth experience for customers and service representatives alike. The administrative dashboard enables effective oversight of workflows and workloads, while the system maintains extensive customer and order history for superior service.
Additional functionalities, such as offline credit card processing and customizable payment options, further enhance the platform's versatility. Cynch's commitment to improving customer service and operational efficiency makes it an ideal solution for modern businesses navigating the complexities of the commerce landscape.
Features
Unified Order Management
Manage orders seamlessly across physical stores and e-commerce platforms, ensuring a cohesive experience regardless of the transaction source.
Robotic Process Automation (RPA)
Automate repetitive tasks to save time and increase efficiency, allowing businesses to focus on valuable activities.
Multi-Storefront Support
Manage multiple unique e-commerce sites from a single, centralized database, enhancing operational efficiency.
Comprehensive Customer History
Maintain extensive records of customer interactions and orders for improved service and relationship management.
Custom Payment Solutions
Offer various payment options, including offline credit card processing, to meet diverse customer needs.
Integrated Inventory Management
Control inventory across all sales channels to ensure optimal stock levels and prevent overselling.
Tags
Documentation & Support
- Installation
- Documentation
- Support
- Updates
- Online Support