CYBELLS Dialer Software

CYBELLS Dialer Software is an advanced auto dialer designed to automate the calling process for call centers, enabling agents to efficiently make thousands of calls with a click. It features predictive, progressive, and power dialing options, allowing simultaneous management of multiple campaigns. The software integrates seamlessly with CRM systems and includes AI capabilities, such as pre-recorded scripts in various accents and web-based management tools for supervisors. Additionally, CYBELLS offers a Cloud Hosted PBX solution that enhances communication capabilities by supporting conference calls, call transfers, IVR, and more, all while reducing traditional hardware costs. CYBELLS also features a comprehensive CRM designed for the call center environment, which includes lead management, customer portals, and email integration, optimizing customer service and operational efficiency. This software ensures data safety, is customizable for varying business needs, and is PCI compliant, making it suitable for a range of industries. Users benefit from round-the-clock support and monitoring, ensuring a dependable communication infrastructure.