Curbsid

Curbsid is a platform designed to enhance order pickup efficiency for restaurant chains, particularly those with 20 or more locations. With the goal of improving customer experiences and operational effectiveness, Curbsid provides a range of features that enable restaurants to streamline their order management processes. The platform includes real-time GPS-based arrival predictions, which help maintain food freshness and minimize wait times. Additionally, comprehensive analytics allow restaurant managers to gather insights into customer behavior, leading to informed business decisions.

One of the key highlights of Curbsid is its automated service recovery feature, designed to enhance customer engagement and loyalty by addressing any issues that may arise during the pickup process. A notable case study demonstrated the effectiveness of Curbsid, showcasing a 300% increase in curbside pickups for The Buona Companies within three months of implementation.

Curbsid also offers multi-location management tools, making it easier for restaurant chains to operate efficiently across various sites. The platform not only aims to elevate the brand perception of restaurants but also drives sales by providing a seamless and efficient order pickup experience for customers. By participating in their exclusive pilot program, restaurants can unlock powerful insights and transform their operational workflows, ultimately fostering a better relationship with their customers.