CritiCall 911

CritiCall 911 is a comprehensive software platform tailored for the pre-employment testing of dispatcher and emergency calltaker candidates. This application focuses on evaluating essential job-related skills, including data entry, multi-tasking, and decision-making capabilities. Designed to streamline the hiring process, CritiCall enables agencies to conduct online assessments, which is particularly advantageous in scenarios requiring social distancing.
With an extensive user base of over 1,800 agencies, including numerous state police departments and the U.S. Department of Homeland Security, CritiCall is a trusted solution in the field. The software's primary objective is to reduce turnover rates by effectively identifying candidates possessing the necessary knowledge, skills, and abilities prior to hiring. By implementing this testing platform, agencies can enhance their recruitment strategies while ensuring that their selected candidates are well-suited for the demands of dispatcher roles.
CritiCall's interface is user-friendly, allowing both candidates and agencies to navigate the testing process efficiently. The online testing format not only saves time but also provides flexibility, accommodating the needs of both applicants and hiring personnel. This solution is particularly relevant in today's environment, where traditional face-to-face assessments may be challenging.
In summary, CritiCall 911 serves as an invaluable tool for agencies seeking to improve their hiring processes, ensuring that they select the most capable and qualified individuals for critical dispatcher and emergency calltaker positions.