Condens

Condens

Condens simplifies qualitative data analysis, enabling efficient collaboration and secure management of customer insights and research data.

Location: Germany
Software Type: Web App

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Description

Condens is a comprehensive qualitative data analysis platform that assists organizations in managing and analyzing customer insights effectively. With features such as AI-assisted tagging, automatic transcription in multiple languages, and a centralized hub for user insights, Condens streamlines the qualitative research process. It allows users to transform raw data into actionable insights quickly, enhancing decision-making and collaboration across departments.

Key Functionalities:
- Automated Transcription: Users can convert audio and video recordings into text instantly, facilitating easier analysis and reporting.
- Flexible Tag Management: The platform supports customizable tagging options, enabling users to categorize and segment data seamlessly.
- Collaboration Tools: Condens promotes real-time collaboration, allowing team members to access insights and share findings effortlessly.
- Data Security Compliance: Condens emphasizes user data protection, adhering to regulations like GDPR and HIPAA, ensuring that customer research data remains confidential.

Integrations:
Condens offers integration with popular tools including Google Drive, Microsoft Cloud, and Zoom, allowing users to import and analyze data from various sources. It also connects with numerous applications via Zapier to automate workflows, enhancing productivity further.

Overall, Condens serves as a vital tool for organizations focusing on UX research and customer-centric decision-making, ensuring that insights are effectively captured, analyzed, and shared across teams.

Features

AI-Assisted Tagging

Automates the tagging of qualitative data, enhancing organization and searchability.

Multilingual Transcription

Provides automatic transcription of audio and video in multiple languages, facilitating accessibility.

Centralized User Insights Hub

Stores and organizes all customer research data in a single location for easy access.

Data Security Compliance

Ensures compliance with GDPR, HIPAA, CCPA, and SOC 2 Type 2 standards to protect user data.

Flexible Pricing Plans

Offers various subscription plans that cater to individual researchers, small teams, and large enterprises.

Integration Capabilities

Seamlessly integrates with tools like Google Drive, Microsoft Cloud, Zoom, Slack, and more via Zapier.

Tags

researchdata analysiscustomer insightsUX designdata securitycollaboration

Documentation & Support

  • Installation
  • Documentation
  • Support
  • Updates
  • Online Support