Comcate Software Solutions

Comcate offers a comprehensive suite of software solutions designed to improve municipal service delivery for local government agencies. With a focus on enhancing user experience for both citizens and administration, Comcate's software solutions include:

1. Animal Control Software: This system streamlines the administration of animal services, featuring rapid case creation, mobile access for field staff, and robust reporting capabilities. It aids animal services personnel in reuniting lost pets with their owners and effectively managing community needs. The software is adaptable to changing municipal regulations, improving overall case management.

2. Code Enforcement Software: Designed specifically for code enforcement departments, this cloud-based solution enhances case management through automated assignments and the ability to attach multimedia evidence. It allows users to create cases in under 90 seconds and integrates GIS for mapping, thereby boosting operational efficiency and transparency in enforcement activities.

3. CRM/311 Software: This software modernizes customer service by providing a platform for citizens to report issues across multiple channels, including web, email, and social media. It automates workflows for efficient request routing and prioritizes transparency with detailed reporting tools. The CRM system has managed over 1.5 million interactions annually, supporting a wide array of local agencies.

To get started with Comcate, agencies can schedule a call to discuss their unique needs and develop a tailored project plan that integrates these solutions into their workflows.