CityBase

CityBase

CityBase provides cloud-based payment solutions tailored for local governments and utilities, enhancing public service efficiency.

Location: United States
Software Type: Web App
Categories:

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Description

CityBase is a technology company dedicated to streamlining public services through a comprehensive, cloud-based platform designed specifically for local governments and utilities. The platform integrates various functionalities that include:

  • Kiosks: Self-service kiosks that facilitate payments and service requests in public spaces.
  • Cashiering Systems: Modern cashiering solutions to manage in-person transactions efficiently.
  • Online Payments: A seamless online payment processing system for users to manage their bills and services from anywhere.
  • Revenue Management: Tools to help manage and optimize revenue streams effectively.
  • Screendoor: A unique service designed to manage customer communications more effectively.

CityBase’s goal is to enhance the overall experience for both government staff and constituents by providing a unified solution that integrates with existing systems. By doing so, it ensures that public services are not only accessible but also efficient. Furthermore, CityBase is committed to sharing insights, best practices, and case studies to foster improvement in public sector technology. This approach has led to successful collaborations with over 100 government agencies, all utilizing CityBase technology to simplify processes and improve service delivery.

Features

Kiosk Integration

Self-service kiosks designed for easy payment and service requests, enhancing user experience in public spaces.

Online Payment Solutions

A user-friendly online platform that enables citizens to pay bills, manage accounts, and access services anytime.

Cashiering Systems

Efficient in-person transaction management systems to streamline cashier operations.

Revenue Management Tools

Comprehensive tools that assist in optimizing revenue streams for local governments and utilities.

Screendoor Communications

A dedicated service for managing customer interactions and improving communication efficiency.

Tags

cloud-basedlocal governmentutilitiespayment processingpublic service

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support