Citizenserve Community Development Software

Citizenserve is a cloud-based community development software that aims to enhance municipal operations through a variety of solutions tailored for local governments. The platform offers an integrated online portal that allows citizens, contractors, and business owners to efficiently apply for, pay, and manage their applications and renewals from any location. This system enables staff to receive applications instantly and communicate in real time, thereby improving operational efficiency and reducing delays.

Key functionalities of Citizenserve include:

• Online Permitting: Streamlines the permitting process, making it easier for applicants to submit and track their permits online.
• Business Licensing: Simplifies the management of business licenses, allowing for easy renewals and updates.
• Health Inspections: Facilitates scheduling and tracking of health inspections, ensuring compliance and transparency.
• Code Enforcement: Provides tools for managing code enforcement cases effectively.
• Contractor Licensing: Supports the licensing and management of contractors, enhancing accountability.
• Rental Registrations: Simplifies the registration process for rental properties, aiding in regulatory compliance.

The software is designed with flexible configurations, unlimited data storage, and robust technical support, ensuring that municipalities have the necessary resources to operate effectively. Additionally, Citizenserve is recognized for its commitment to customer service, boasting an average response time of six minutes and a high completion rate of requests on the same day. With over 21 years in operation and a system uptime of 99.999%, the platform represents a reliable solution for community development needs.