Cistera Unified Communications Solutions

Cistera specializes in Unified Communications, offering a comprehensive suite of solutions aimed at enhancing communication and operational efficiency in various industries such as education, healthcare, transportation, and public safety.
The primary offerings include:
RecordIT: This call recording software is designed for call centers, ensuring compliance and quality assurance through comprehensive recording capabilities. It allows users to capture and manage call recordings efficiently.
AlertIT: A robust emergency notification system that enables organizations to send timely alerts and notifications during emergencies or critical situations. This solution is particularly beneficial for schools, healthcare facilities, and public safety agencies.
AnalyzeIT: This speech analytics tool provides insights into call data, helping organizations improve customer interactions and operational performance. By analyzing voice data, users can gain valuable feedback and enhance service delivery.
Cistera's solutions integrate advanced analytics with their core functionalities, ensuring that organizations can not only record and manage communications but also derive actionable insights from their data. This holistic approach addresses the needs of various sectors, ensuring effective communication management and compliance.