Cireson ITSM Solutions

Cireson provides a comprehensive suite of IT Service Management (ITSM) solutions specifically designed for Microsoft environments, including Microsoft 365 and System Center. Their offerings aim to modernize and enhance IT operations through various applications and services.

### Key Functionalities:
1. Service Manager Portal: This feature modernizes user interactions with the System Center Service Manager (SCSM), streamlining the process of IT service management.
2. Asset Management Solutions: Tools that help organizations manage and track their IT assets effectively, ensuring better visibility and control.
3. Remote Support Solutions: Capabilities that enable IT teams to provide support remotely, enhancing response times and user satisfaction.
4. Community Apps: Free tools designed to aid users and help enhance the overall experience of using Cireson's services.

### Consulting and Support Services:
Cireson also offers consulting services that leverage the expertise of ITIL-certified professionals to assist organizations in optimizing their ITSM strategies. This includes managed services, automation, and custom solutions tailored to specific needs. They provide training programs designed to enhance user skills with SCSM and Cireson products, ensuring a knowledgeable user base.

### Additional Features:
- Cireson+ Support Program: A support solution for escalated assistance, ensuring users receive timely help.
- Training Courses: Available for all user levels, covering crucial topics such as Service Manager and Asset Management.

Cireson has established itself as a trusted partner since 2011, committed to delivering Microsoft-first solutions that align with Microsoft's vision and mission.