CipherHealth

CipherHealth is a healthcare technology company dedicated to improving patient engagement and operational efficiency within healthcare settings. Their solutions are designed to enhance the patient experience at every stage of care, from pre-care to post-discharge.

Key functionalities include:
- Automated Patient Communication: This feature allows providers to send automated reminders, preparation instructions, and screening questions to patients in their preferred language and modality. This ensures comprehensive coverage of patient needs and enhances their experience.
- Digital Rounding: CipherHealth provides digital rounding capabilities that enable healthcare workers to engage with patients meaningfully. This feature addresses individual patient needs, including dietary preferences and visitor requests, which can significantly improve patient satisfaction.
- Post-Discharge Follow-Up: The platform facilitates proactive follow-up with patients after they leave the facility, through calls or texts. This ensures that patients have their questions answered and that they are adhering to care plans, thus supporting smoother transitions in care.
- Actionable Insights: Utilizing tools that derive actionable insights from patient interactions, CipherHealth helps healthcare organizations improve financial, clinical, and operational outcomes while delivering measurable ROI.
- Staff Wellbeing Initiatives: Recognizing that compassionate care is crucial for both patients and staff, CipherHealth includes features that engage healthcare staff, promoting their wellbeing and ensuring the delivery of high-quality care.

Through these functionalities, CipherHealth addresses various challenges in healthcare delivery, focusing on enhancing patient satisfaction and operational efficiency while supporting the healthcare workforce.