ChatGen

ChatGen is a hybrid chatbot platform designed to automate conversations and improve customer engagement across various sectors such as human resources, insurance, e-commerce, real estate, SaaS, and healthcare.
With over 50 million messages processed and 200,000 leads captured, ChatGen boasts an 80% automation rate for customer queries. This platform offers a range of features including:

- Lead Qualification: Effectively qualify leads through automated conversations, reducing manual effort and increasing efficiency.
- Live Chat Capabilities: Engage with customers in real-time through integrated live chat options.
- Intelligent Routing: Ensure that inquiries are directed to the appropriate department or representative for prompt responses.
- Extensive Analytics: Gain insights into customer interactions and measure performance metrics to continually improve engagement strategies.

ChatGen supports integration with popular messaging services such as WhatsApp, Messenger, and Slack, allowing businesses to leverage existing communication channels for enhanced interaction. Many clients have reported significant improvements in visitor engagement and conversion rates, demonstrating the platform's effectiveness in meeting customer needs.