Chat360

Chat360

Chat360 is an omnichannel platform that enhances customer engagement and support using AI-powered chatbots across various channels.

Location: India
Software Type: Web App

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Description

Chat360 is an advanced omnichannel platform designed to improve customer engagement, support, and conversion rates through the use of generative AI-powered chatbots. The platform connects businesses with their customers seamlessly across multiple preferred messaging channels including WhatsApp, Facebook Messenger, and Instagram.

Key functionalities include:

- Generative AI Chatbots: These chatbots provide personalized customer interactions, helping businesses address inquiries and support requests efficiently.
- Omnichannel Communication: Businesses can communicate with customers through their favored channels, enhancing accessibility and user experience.
- No-Code Chatbot Builder: This feature allows users to create and customize chatbots without any programming knowledge, making it accessible for all businesses.
- Sales and Lead Generation Support: Chat360 streamlines sales processes, aiding in lead generation and facilitating conversational sales.

The platform also offers extensive resources such as blogs and ebooks to empower users in understanding and leveraging AI technology effectively for their business needs. By utilizing Chat360, organizations can not only enhance customer support but also drive sales and marketing efforts more efficiently.

Features

Generative AI Chatbots

AI-powered chatbots that provide personalized interaction for customer inquiries and support.

Omnichannel Integration

Connects with customers across various messaging platforms including WhatsApp, Facebook Messenger, and Instagram.

No-Code Chatbot Builder

An intuitive interface allowing users to create and customize chatbots without programming skills.

Sales and Lead Generation

Tools designed to streamline sales processes and enhance lead generation efforts.

Resource Library

Access to blogs and ebooks that guide users in effectively utilizing AI technology.

Tags

customer engagementAI technologychatbotssales supportlead generation

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support