Charge Automation

Charge Automation

Charge Automation provides a comprehensive guest experience solution for hotels and vacation rentals, enhancing guest satisfaction and revenue.

Location: Canada
Software Type: Web App

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Description

Charge Automation is a robust software solution designed to enhance guest experiences in hotels and vacation rentals. It simplifies various operational processes, including contactless check-ins, automatic payment collections, security deposit management, and the creation of personalized digital guidebooks. The software addresses common challenges faced by property managers and helps improve overall guest satisfaction.
Key functionalities include:
- Contactless Online Check-In: Facilitates a modern approach to guest check-ins, allowing guests to check in seamlessly without physical contact.
- Automated Payment Collection: Streamlines the payment process by collecting payments automatically, reducing manual effort and enhancing cash flow.
- Fraud Protection: Implements measures to protect against chargeback fraud, ensuring financial security for property managers.
- Personalized Upselling Opportunities: Analyzes guest preferences to offer tailored upselling options, potentially increasing revenue per guest.
- Digital Guidebooks: Allows property managers to create and share digital guidebooks that enhance the guest experience with local attractions and property information.
Charge Automation integrates with over 120 payment gateways and various Property Management Systems (PMS), ensuring smooth operations for property managers. This comprehensive approach not only simplifies management tasks but also aims to elevate the guest experience, ultimately leading to increased satisfaction and loyalty.

Features

Contactless Online Check-In

Enables guests to check in without physical interaction, enhancing safety and convenience.

Automated Payment Collection

Streamlines the payment process by automatically collecting payments, reducing administrative workload.

Fraud Protection

Offers robust measures against chargeback fraud, protecting property managers' revenues.

Personalized Upselling

Utilizes guest data to present tailored upselling opportunities, enhancing revenue potential.

Digital Guidebooks

Provides a platform for creating digital guidebooks that inform guests about local attractions and property amenities.

Tags

hotel softwareguest managementpayment solutionshospitality technology

Documentation & Support

  • Documentation
  • Online Support
  • Customizable