Channel.me

Channel.me provides a comprehensive co-browsing and live chat solution tailored to improve customer support on websites. By facilitating real-time navigation, support teams can assist customers more effectively through complex purchasing processes. The platform emphasizes user privacy and security, ensuring that no personal data is stored. Built on the reliable Erlang programming language, Channel.me is designed to handle high traffic efficiently, making it suitable for businesses of all sizes. The intuitive interface allows support agents to guide clients through web pages while maintaining a collaborative environment.

Key functionalities include:
- Co-browsing: Allows support agents to view and interact with customers' browsers in real time, providing direct assistance.
- Live Chat: Enables instant communication between customers and support staff, enhancing the overall customer experience.
- User Privacy: The platform is designed to respect customer privacy without the storage of personal information.
- Reliability: Powered by Erlang, the application ensures high availability and performance, even under heavy load.

Channel.me continuously collaborates with users to enhance its features, making it a robust tool for businesses to improve customer interaction and support.