Certinia (formerly FinancialForce)
Certinia provides integrated solutions for professional services and ERP, enhancing cash flow and project profitability through automation and analytics.
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Description
Certinia, previously known as FinancialForce, offers a suite of integrated solutions that streamline professional services and financial operations. The platform is designed to improve cash flow, project profitability, and overall operational efficiency. Key offerings include:
- Professional Services Cloud: This solution integrates professional services automation with resource management and analytics, helping organizations to optimize workforce utilization and project outcomes.
- Services Automation: Automates service delivery processes, enabling teams to manage projects more effectively while enhancing client satisfaction.
- Resource Management: Provides tools to allocate resources optimally, ensuring that the right skills are available for projects at the right time.
- Billing and Revenue Management: Simplifies billing processes and manages revenue recognition, ensuring compliance with financial standards.
- Analytics: Delivers insights into business operations and financial performance, facilitating data-driven decision-making.
Certinia's solutions are built on the Salesforce platform, ensuring a seamless integration with CRM functionalities, which is crucial for improving customer relationships and enhancing service delivery. By leveraging these tools, businesses can achieve better financial visibility and operational performance, ultimately leading to increased profitability and customer satisfaction.
Features
Integrated Solutions
Combines professional services automation with ERP functionalities for streamlined operations.
Resource Management
Optimizes resource allocation and utilization across projects.
Automated Billing and Revenue Management
Simplifies the billing process and ensures accurate revenue recognition.
Advanced Analytics
Provides deep insights into project performance and financial metrics.
Customer Relationship Management Integration
Enhances service delivery by integrating with CRM systems.
Tags
Documentation & Support
- Installation
- Documentation
- Support
- Updates
- Online Support