Capillary Technologies Loyalty Solutions

Capillary Technologies specializes in customer loyalty solutions, offering a range of products designed to enhance customer engagement and operational efficiency across industries such as consumer packaged goods (CPG), hospitality, and retail. Their product suite includes:

• Loyalty+: An engagement-based experiential loyalty platform aimed at fostering emotional and behavioral loyalty among customers. This platform leverages AI to create targeted marketing strategies that resonate with consumer preferences and behaviors.
• CDP+: A customer data platform that centralizes consumer data, allowing businesses to gain actionable insights that drive engagement and retention.
• Engage+: A comprehensive customer engagement platform that integrates multiple channels to facilitate seamless interactions and boost customer satisfaction.

Capillary has been recognized as a leader in the SPARK Matrix™ for Customer Loyalty Solutions in Q2 2024, highlighting their innovative approach to loyalty management. The recent acquisition of Brierley+Partners strengthens their consultancy capabilities, enabling businesses to design effective loyalty programs tailored to their unique needs. Capillary also hosts events, publishes whitepapers, and provides an academy for ongoing education in loyalty management, ensuring organizations are equipped with the latest strategies and insights. Their commitment to improving customer relationships through actionable insights and advanced technologies positions them as a vital partner for businesses looking to enhance their loyalty strategies.