Capillary Technologies

Capillary Technologies specializes in customer loyalty solutions, recently bolstered by its acquisition of Brierley+Partners, a US-based firm known for its expertise in loyalty program design. Recognized as a leader in the SPARK Matrix™: Customer Loyalty Solutions Q2 2024 report, Capillary provides a suite of AI-powered platforms including Capillary Loyalty+, CDP+ (Customer Data Platform), Engage+, Insights+, and Rewards+. These solutions are designed to enhance customer engagement, operational efficiency, and data-driven insights across multiple sectors such as retail, hospitality, and airlines.

Capillary Loyalty+ enables businesses to create and manage loyalty programs that foster customer retention and satisfaction. CDP+ offers companies a comprehensive view of customer data, allowing for tailored marketing strategies and personalized experiences. Engage+ focuses on customer interactions across various channels, ensuring a seamless experience.

The company's emphasis on actionable AI helps businesses derive insights that are crucial for improving customer experiences and driving growth. Furthermore, Capillary’s consulting services provide additional value by assisting organizations in designing effective loyalty strategies that resonate with their target audience.

In summary, Capillary Technologies offers innovative solutions that address the challenges of customer loyalty and engagement, making it a valuable partner for businesses looking to enhance their customer relationships.