Canfigure
Canfigure is a modular IT service management software that offers customizable solutions for data and workflow management.
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Description
Canfigure is a flexible and modular IT service management software designed to optimize data handling and workflow management across various business functions. By replacing outdated methods like Excel spreadsheets, it enhances data quality and operational efficiency. The application provides comprehensive tools for customer management, asset management, and adheres to ITIL standards, making it suitable for organizations of all sizes. It can be deployed as a Software as a Service (SaaS) or on-premises, allowing for tailored implementation according to user needs.
Key functionalities of Canfigure include:
- Asset Management: A complete asset management solution with features such as maintenance scheduling, barcode scanning, and inventory control, allowing for efficient tracking and management of assets.
- Configuration Management Database (CMDB): A customizable CMDB that supports asset visualization, dependency mapping, and integration with existing workflows, ensuring accurate tracking of IT assets.
- Change Management: A robust change management platform that facilitates the tracking and management of changes in workflows, with features like an interactive change calendar and emergency change protocols.
Features
Asset Management
Canfigure's asset management module provides tools for maintaining an up-to-date inventory, managing incidents, and scheduling maintenance. It includes barcode scanning capabilities and mobile app functionality.
CMDB Integration
The customizable CMDB allows users to accurately record and visualize dependencies of IT assets. It supports REST API integration for seamless data exchange.
Change Management
Canfigure's change management feature helps streamline the management of changes with ITIL compliance, offering tools for impact analysis, email approvals, and a detailed audit trail.
Tags
Documentation & Support
- Documentation
- Support
- Updates