Caliber Public Safety Software

Caliber Public Safety provides a suite of software solutions tailored for over 1,000 public safety agencies across North America. This includes applications for Computer-Aided Dispatch (CAD), Mobile Solutions, Records Management Systems (RMS), and Forensic Science. The software is designed to improve response times, ensure caller location accuracy, and facilitate seamless inter-agency communication.

A notable feature of Caliber's offerings is its focus on data sharing and interoperability, which is critical in today's interconnected public safety environment. Approximately 40% of the team has experience in public safety, which informs the development of user-friendly and efficient software solutions that are responsive to the needs of first responders and agencies.

Caliber Public Safety is committed to excellent customer service and ongoing support for its products. The organization does not discontinue products for maintenance-paying clients, thus ensuring long-term stability and service continuity. Additionally, Caliber University enhances user training with a Learning Management Solution, offering educational resources designed to maximize the use of the software suite. This platform facilitates onboarding, assigns training accountability, and generates reports on training progress. Regularly updated short training videos are available, allowing users to improve their skills at their own pace.

In partnerships with agencies like the Kentucky State Police and AT&T, Caliber continues to develop next-generation services such as the First Alert mobile app, connecting users directly to emergency dispatch centers. Overall, Caliber Public Safety is dedicated to leveraging technology to enhance public safety outcomes, making it a trusted partner for agencies and communities alike.