Broadly

Broadly

Broadly provides an all-in-one solution for local service businesses, enhancing customer engagement and managing online reputation through AI-driven tools.

Location: United States
Software Type: Web App

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Description

Broadly offers a comprehensive app designed for local service businesses, focusing on enhancing customer engagement and managing online reputation. The platform leverages AI technology to provide multiple functionalities that address common challenges faced by these businesses.

### Key Functionalities:
1. AI Web Chat: This feature enables businesses to interact with website visitors in real-time, allowing for immediate responses to queries and capturing lead information effectively. Customizable greetings and automated engagement options ensure that potential customers feel valued and receive timely assistance.

2. Automated Review Management: Broadly automates the process of collecting customer reviews, which is essential for building a strong online reputation. Businesses can send SMS review requests, facilitating easy feedback collection across multiple platforms such as Google, Facebook, and Yelp. This tool aids in improving search engine rankings and monitoring customer sentiments.

3. Social Media Manager: The Social Media Manager allows businesses to enhance their presence across major platforms like Facebook, Instagram, and LinkedIn. Users can create, schedule, and publish content seamlessly, with features such as auto-generating posts and tracking engagement metrics for better performance analysis.

4. Local SEO: Broadly's local SEO tools help businesses improve their visibility in local search results, driving more traffic and potential customers to their services.

By integrating these features, Broadly addresses critical needs for local service businesses, facilitating increased revenue, better customer relationships, and a stronger online presence. The platform is suitable for various industries, including automotive, home services, and pet care, making it a versatile choice for service-oriented businesses.

Features

AI Web Chat

Engage website visitors in real-time, capturing leads and responding to queries instantly.

Automated Review Management

Streamline the process of collecting and managing customer reviews across multiple platforms.

Social Media Manager

Plan, create, and manage social media content across various platforms with engagement tracking.

Local SEO Tools

Enhance visibility in local search results to attract more customers and increase traffic.

Tags

business growthcustomer servicedigital marketingreputation management

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support