Brekeke Software

Brekeke Software specializes in communication solutions designed to enhance telephony and customer interaction for a variety of sectors. The core product offerings include the Brekeke SIP Server, Brekeke PBX, and the Brekeke Contact Center Suite.

Brekeke SIP Server

The Brekeke SIP Server is a scalable platform that supports the Session Initiation Protocol (SIP). It serves as a SIP registrar, redirect, and proxy server, designed for telephony carriers and service providers. The server is available in multiple editions: Standard, Advanced, Premium, Academic, and Evaluation, each tailored for different operational needs, from small systems to extensive services. The software is equipped with advanced security features and high availability options ensuring reliable performance in various environments.

Brekeke PBX

The Brekeke PBX system is a SIP-based IP-PBX solution that supports businesses and service providers in building customized telephony systems capable of handling between 20 to 5,000 users per server. It offers extensive customization capabilities through web interfaces, and it adheres to industry-standard SIP for compatibility with a wide range of SIP devices. Available editions include a multi-tenant option for hosted services and a 60-day free evaluation version, along with detailed documentation and support resources to facilitate user setup and operation.

Brekeke Contact Center Suite

The Brekeke Contact Center Suite (CSS) comprises three primary components:

1. Brekeke Customer Interaction Manager (CIM) - Features ACD, call queuing, agent management, and CRM integration.
2. Brekeke Contact Analytics (CA) - Provides tools for both real-time and historical reporting of call activities.
3. Brekeke CRM - Supports customer management with robust outbound campaign capabilities, including predictive and IVR functionalities.
   

These solutions aim to streamline communication processes, ensuring effective management of customer interactions and operational efficiency across various sectors, including healthcare, retail, and public safety.