Boolean App

Boolean App

Boolean App is a customizable customer satisfaction survey tool that provides real-time feedback and analytics on customer responses.

Location: India
Software Type: Web App

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Description

Boolean App is a powerful tool designed to enhance your understanding of customer satisfaction through customizable surveys. With its user-friendly interface, you can create single-question surveys that can be sent via email, allowing for straightforward feedback collection. The surveys can be tailored in appearance to align with your branding, ensuring that they resonate with your audience.

Key functionalities include a real-time dashboard that displays responses as they come in, enabling you to monitor customer sentiment instantly. The app offers segmentation options, which allow you to analyze feedback based on specific criteria, helping to identify trends and areas for improvement.

Automation is a core feature of Boolean App, providing an API for integration into your existing workflows. This allows for seamless survey distribution and management, contributing to efficient data collection. Users can also schedule surveys to be sent at a later time, ensuring timely outreach to customers.

In addition to collecting quantitative data, survey participants have the opportunity to leave comments, giving you deeper insights into their experiences. To respect user preferences, recipients can easily opt-out of surveys if they choose. By utilizing Boolean App, organizations can make informed decisions to improve their products and services based on direct customer feedback, ultimately enhancing customer loyalty and reducing churn.

Features

Customizable Surveys

Create surveys that reflect your brand's identity, allowing for a tailored customer experience.

Real-Time Dashboard

Monitor survey responses as they come in, providing immediate insights into customer satisfaction.

Segmentation Options

Analyze feedback across different customer segments to identify trends and areas for improvement.

Survey Automation

Integrate with existing workflows using our API for seamless survey management and distribution.

Comment Functionality

Allow recipients to leave comments for qualitative insights alongside quantitative data.

Opt-Out Feature

Empower recipients to unsubscribe from future surveys easily, respecting their preferences.

Scheduled Surveys

Plan and send surveys at optimal times to enhance response rates.

Tags

customer feedbacksurvey toolcustomer engagementanalyticsbusiness intelligence

Documentation & Support

  • Documentation
  • Support
  • Online Support
  • Updates