BlueMessaging

BlueMessaging is a Mexican startup with over 10 years of experience in delivering innovative digital solutions aimed at enhancing customer service and automating business processes. Their key offerings include:

• SmartChat: This customizable chatbot solution uses AI technology to facilitate communication between businesses and their customers. SmartChat can integrate seamlessly with platforms like WhatsApp and Facebook Messenger, providing quick, coherent, and personalized responses. It has been particularly effective in increasing customer interactions and reducing the need for human assistance in various case studies.

• BlueForms Cobranza: This platform is designed to streamline collection processes for businesses. It allows for real-time monitoring of field personnel, captures visit information, and automates report generation. The solution not only digitizes processes but also enhances productivity and optimizes collection strategies by analyzing historical data.

• BlueForms Predictivo Cobranza: Utilizing advanced AI algorithms, this service estimates the likelihood of payment for debts by analyzing over 35 variables. It prioritizes accounts based on their payment probability, improving efficiency in the collections process and significantly reducing collection periods.

• BlueForms Check: A tool for managing remote workforce attendance and activities in real-time. It captures essential details like geolocation and personal information, making it easier to monitor remote employees effectively and validate attendance.

• BlueForms Evidence: This platform focuses on managing processes related to home services and product deliveries. It offers features like digital evidence collection, automated reporting, and real-time monitoring to enhance operational efficiency.

BlueMessaging aims to improve communication, optimize collection strategies, and increase operational efficiency for a diverse range of clients, including major banks and financial institutions.