Bipath
Bipath offers an all-in-one cloud communication platform designed to enhance team collaboration and automate business workflows effectively.
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Description
Bipath provides a comprehensive platform known as Contact Cloud, which integrates various communication tools for businesses, including call tracking, SMS texting, live chat, and call automation. This platform is designed to streamline workflow and enhance customer engagement across multiple channels.
### Key Features:
- Call Tracking: Monitor and analyze phone calls to improve customer interactions.
- SMS Texting: Communicate with clients via SMS directly from the platform.
- Live Chat: Engage website visitors in real time to address queries instantly.
- Call Automation: Automate routine call tasks to save time and improve efficiency.
- Workflow Automation: Use Flows to connect applications and automate business processes without coding.
Bipath also supports a wide array of third-party integrations and offers flexible pricing plans. The platform is geared towards businesses of all sizes, allowing them to manage communications effortlessly. Additionally, users have access to extensive support resources through a help center and customer portal for managing payments and invoices.
The mission of Bipath is to empower teams and enable them to achieve their goals through effective software solutions, emphasizing customer-centric values such as fairness and teamwork.
Features
All-in-One Communication Tools
Integrates call tracking, SMS, live chat, and more into a single platform.
Automation with Flows
Automate workflows across applications without needing to code.
Advanced Analytics
Analyze interactions and workflows to optimize business processes.
Flexible Pricing Plans
Offers plans suited for small businesses to large enterprises without long-term commitments.
Extensive Support
Provides a help center and customer portal for managing inquiries and resources.
Tags
Documentation & Support
- Documentation
- Support
- Online Support