Bikky

Bikky

Bikky is a customer data platform designed for multi-unit restaurants, enhancing guest engagement through data-driven insights and marketing automation.

Location: United States
Software Type: Web App

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Description

Bikky is a comprehensive customer data platform tailored for multi-unit restaurants, offering a suite of functionalities aimed at enhancing guest engagement and operational efficiency. The platform includes features for guest profiling that enable restaurants to understand their customers better by collecting and analyzing data from various in-store and off-premise channels. Through lifecycle tracking, Bikky allows restaurants to monitor and engage with their guests throughout their journey, ensuring timely interactions and personalized experiences that increase guest retention.

For restaurants looking to optimize their offerings, Bikky provides detailed menu analysis, assessing performance metrics that inform menu decisions and drive sales. Furthermore, the platform's marketing automation capabilities empower restaurants to execute targeted marketing campaigns based on guest behavior insights, improving engagement rates and increasing sales conversions.

Bikky places a strong emphasis on data security and privacy, adhering to US regulations to protect sensitive customer information. This commitment to compliance not only safeguards guest data but also builds trust and enhances the restaurant's brand reputation. Overall, Bikky serves as a robust solution for restaurants aiming to leverage data effectively for improved business outcomes.

Features

Guest Profiling

Collect and analyze customer data to build detailed profiles, enhancing understanding of guest preferences.

Lifecycle Tracking

Monitor guest interactions and engagement over time, facilitating targeted communication.

Menu Analysis

Evaluate menu performance using data insights to optimize offerings and increase profitability.

Marketing Automation

Automate marketing campaigns based on guest insights, tailoring communications to improve engagement.

Data Security

Ensure compliance with US regulations to protect customer data and build trust.

Tags

Data AnalyticsCustomer EngagementRestaurant Management

Documentation & Support

  • Documentation
  • Support
  • Updates