Bigin

Bigin is a user-friendly CRM platform tailored for small and micro businesses, focusing on simplifying customer operations such as sales deals, support tickets, onboarding, and order delivery. The platform avoids the use of spreadsheets for customer data management, offering predefined templates for various industries and customizable features that cater to diverse business needs. Key functionalities include:

• Pipeline Management: Efficiently manage sales and support pipelines, ensuring that all customer interactions are tracked and organized.
• Automation: Automate repetitive tasks to enhance productivity, including workflow automation and built-in telephony for calls.
• Multichannel Communication: Engage customers through various channels such as email, phone, and messaging for seamless interaction.
• Team Collaboration: Features like team pipelines and shared dashboards facilitate collaboration among team members.
• Customization: Fully customizable to adapt to specific business requirements, allowing for tailored workflows and reporting.
• Analytics and Reporting: Gain insights into customer data with robust analytics tools to inform business decisions.
• Integrations: Connect with over 5,000 applications through services like Zapier and Zoho Flow, enhancing functionality.
• Mobile Compatibility: Access customer data and manage operations on the go with mobile applications.
• Security Compliance: Adhere to data protection standards to ensure customer data security.

Bigin offers a 15-day free trial with no credit card requirement and is competitively priced at $7 per user per month when billed annually. This comprehensive CRM platform aims to provide small businesses with the tools they need to manage customer relationships effectively.