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Description

BigChange provides a comprehensive job management solution specifically designed for field service businesses across multiple industries such as plumbing, electrical, waste management, and facilities management. The software integrates various functionalities, including job scheduling, customer relationship management (CRM), financial management, and mobile workforce management, enabling users to streamline their operations. With an emphasis on improving customer interactions and reducing administrative burdens, BigChange enhances operational efficiency by providing essential tools like vehicle tracking, performance dashboards, and business intelligence.

One of the standout features of BigChange is its AI Dash Cams, which integrate seamlessly into the job management system. Available at £29.95 per vehicle per month, these dash cams offer real-time video uploads and identify dangerous driving behaviors, making them suitable for all vehicle types.

BigChange's job management software enables users to save an average of £5 for every £1 spent, with various pricing plans available:

  • Job Management: £79.95 per user per month.
  • Job Management Plus: £99.95 per user per month.
  • Job Management Unlimited: £124.95 per user per month.

The platform also includes features for team planning, invoicing, customer bookings, and online booking portals. Additionally, it offers resources such as customer success stories, a help center, and blogs to support users in maximizing the software's potential. By adopting BigChange's digital tools, businesses can significantly enhance their operational efficiency and customer service.

Features

Job Scheduling

Streamline scheduling processes with a user-friendly interface that allows for quick assignment of tasks and management of job priorities.

Customer Relationship Management (CRM)

Manage customer interactions and data throughout the customer lifecycle, improving relationships and retention.

Financial Management

Track and manage financial transactions efficiently with integrated invoicing and accounting tools.

Mobile Workforce Management

Empower field staff with mobile access to job details, enabling real-time updates and communications.

AI Dash Cams Integration

Enhance safety and accountability with dash cams that provide real-time video and analytics on driver behavior.

Performance Dashboards

Gain insights into business performance with customizable dashboards that display key metrics and KPIs.

Vehicle Tracking

Monitor vehicle locations in real time to optimize routing and reduce fuel costs.

Tags

job managementfield servicebusiness efficiencydigital toolsAI technology

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support