Bicom Systems Unified Communication

Bicom Systems offers a suite of Unified Communication (UC) products designed to enhance business communication through seamless integration and advanced features. Their flagship product, PBXware, serves as a robust software PBX system, providing voice, video, and contact center capabilities, among others. The platform is customizable, scalable, and supports multi-tenant environments, making it suitable for businesses of various sizes. Bicom Systems emphasizes ease of setup, integration with critical CRM applications, and a branding package for resellers. Key features include geo-redundancy for reliability and tools for virtual collaboration.

In addition to PBXware, Bicom Systems offers gloCOM, a user-friendly desktop communication interface that enhances team collaboration through instant messaging, presence indicators, and video conferencing. The gloCOM Meeting solution facilitates virtual meetings, catering to the needs of modern businesses focusing on remote work and collaboration. Bicom Systems also provides extensive resources for training and support, ensuring users can effectively utilize their products. Their approach to telecommunications is centered on modernizing communication and enhancing customer experience through innovative solutions.

For users looking for comprehensive documentation and ongoing support, Bicom Systems provides a tech wiki, training sessions, and a partner program that encourages collaboration and innovation in the telecommunications field.