Awaiting

Awaiting is a web-based service that revolutionizes how businesses manage customer waitlists for in-person visits. By allowing customers to join the waitlist via SMS, they can comfortably wait in their cars or nearby instead of standing in line. The system works by assigning a unique phone number to each storefront, which customers can text to join the waitlist.

Key Functionalities:
- SMS Notifications: Customers receive real-time updates about their wait status, enhancing their experience and reducing frustration.
- User-Friendly Management Interface: Business owners can manage the waitlist with a straightforward interface, welcoming customers with a single tap when they are ready to be served.
- Safety and Convenience: By permitting customers to wait outside or in their vehicles, Awaiting contributes to a safer environment, particularly in times of health concerns.
- Easy Setup: The service provides easy-to-print instructions for businesses to inform their customers about how to join the waitlist.

Awaiting not only improves operational efficiency for business owners but also significantly enhances the customer experience, making waiting less of a hassle.