AVOXI Cloud Communications

AVOXI Cloud Communications

AVOXI offers comprehensive cloud communications solutions, including call management features like international toll-free numbers, IVR, and call forwarding.

Location: United States
Software Type: Web App

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Description

AVOXI delivers a robust suite of cloud communication services designed to enhance business connectivity and customer engagement. The platform provides various voice solutions including:

- International Toll-Free Numbers (ITFS): Facilitate global customer reach with toll-free numbers that allow customers to connect without incurring charges.
- Local DID Numbers: Obtain local phone numbers in various countries to enhance local presence and accessibility.
- Call Forwarding: Easily redirect calls to any number, ensuring that businesses never miss an important conversation.
- Interactive Voice Response (IVR): Automate call routing and improve customer service through customizable voice menus.
- Automatic Call Distribution (ACD): Efficiently distribute incoming calls to appropriate agents based on predefined rules.
- Programmable Voice APIs: Integrate voice communication capabilities into existing applications for tailored solutions.

AVOXI's platform offers features to optimize call management, analytics, and reporting, helping businesses improve operational efficiency and customer satisfaction. With a focus on flexibility and scalability, AVOXI is suitable for businesses of all sizes, providing the tools necessary for effective communication and customer engagement.

Features

International Toll-Free Numbers

Enhance global customer access with toll-free numbers that are free for callers.

Local DID Numbers

Acquire local numbers in various regions to establish a more localized business presence.

Call Forwarding

Redirect incoming calls to any location, ensuring uninterrupted communication.

Interactive Voice Response (IVR)

Automate call handling with custom voice menus for efficient customer service.

Automatic Call Distribution (ACD)

Distribute incoming calls automatically to the appropriate agents based on defined criteria.

Programmable Voice APIs

Integrate voice communication features into your applications for customized solutions.

Tags

Cloud CommunicationsVoIPTelephonyBusiness SolutionsCustomer Support

Documentation & Support

  • Documentation
  • Support
  • Online Support