Autonoma Digital Customer Platform

The Autonoma Digital Customer Platform (DCP) is specifically designed to meet the needs of machinery and equipment manufacturers (OEMs). It facilitates data-driven service revenue and supports the establishment of digital business models by allowing businesses to independently digitalize their machines and processes. The platform combines a user-friendly interface with extensive management capabilities, ensuring seamless integration with various external systems.

Key Functionalities

• Digital Customer Services: This module enhances customer engagement by providing digital service packages that enable recurring sales. Users can create, manage, and sell digital services along with subscription packages.
• IIoT Data Management: The DCP supports scalable data management, enabling users to collect and visualize data from machines in real-time. This facilitates remote monitoring and comprehensive analytics to improve operational efficiency.
• Machine Analysis: Users can perform detailed analytics, automate workflows, and monitor KPIs, helping them to optimize their processes and asset management.
• Security and Compliance: The platform adheres to GDPR compliance, ensuring robust security for sensitive data with high standards of data protection.

Additional Features

• Mobile Applications: The platform includes mobile applications for on-the-go access to critical data and services.
• Role-Based Access Management: This feature ensures that users have appropriate access levels based on their roles within the organization.
• REST API Integrations: The platform supports API integrations for invoicing and other functionalities, allowing users to connect with existing systems effortlessly.

Autonoma emphasizes ease of use, enabling users to implement no-code solutions for data acquisition and management, ensuring that users can access their data globally, regardless of location or network. The DCP is a holistic solution aimed at enhancing operational efficiency, improving after-sales processes, and generating revenue through data-driven insights.