Auto.Live

Auto.Live is a comprehensive cloud-based workflow management platform specifically designed for franchise automotive dealerships. It enhances operational efficiency by streamlining various processes related to service and parts departments. The platform offers functionalities such as:

• Appointment Scheduling: Easily manage customer appointments, allowing for better organization and reduced wait times.
• Digital Multi-Point Inspections (MPI): Facilitate quick inspections with digital tools that enhance accuracy and communication with customers.
• Parts Management: Efficiently track and manage parts inventory to ensure availability and reduce delays in service.
• Repair Order Management: Streamline the creation and tracking of repair orders to ensure timely service delivery.
• Customer Communication: Enhance communication with customers through direct messaging features that keep them informed throughout the service process.
• Payment Processing: Securely handle payments through integration with Stripe, allowing customers to pay using linked bank accounts or credit cards.

The platform is accessible via any up-to-date browser, ensuring that dealership staff can manage operations from various devices without requiring installation. Auto.Live emphasizes data-driven decision-making by offering valuable analytics and performance metrics that assist dealerships in improving service quality and customer satisfaction. Additionally, it ensures user privacy and data security by not selling user data and prohibiting transaction fees for payments made through its platform.