Atria
Atria provides comprehensive solutions for Managed Service Providers to enhance IT management efficiency across different sectors.
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Description
Atria is a robust platform designed to optimize the operations of Managed Service Providers (MSPs) by consolidating various IT management tasks into a single interface. The software is built specifically for multi-tenant environments, allowing MSPs to manage customers, users, groups, and permissions effectively. Key features include:
- Active Directory Management: Streamline user and group management with centralized control over permissions and roles.
- Microsoft M365 Management: Facilitate administration of Microsoft 365 services, ensuring compliance and security across multiple clients.
- Desktop as a Service (DaaS): Provide virtual desktops to users, enhancing flexibility and accessibility while reducing hardware costs.
- Self-Service Portal: Empower end-users with self-service capabilities for common tasks, such as password resets and access requests.
Atria is located in Auckland, New Zealand, and serves a diverse range of clients by offering solutions that cater to the unique needs of businesses. The platform integrates features for billing, reporting, and user management, making it a versatile choice for MSPs looking to enhance service delivery.
For additional resources, Atria provides case studies, a helpdesk savings calculator, and an active blog that discusses automation in managed services. Users can access support through the dedicated help center, ensuring that assistance is readily available when needed.
Features
Active Directory Management
Centralized control of user accounts, groups, and permissions to simplify user management tasks.
Microsoft M365 Management
Tools for managing Microsoft 365 services with a focus on compliance and security across clients.
Desktop as a Service
Virtual desktop solutions that offer users flexibility and reduce the need for physical hardware.
Self-Service Portal
Allows end-users to perform common tasks independently, reducing the workload on support teams.
Integration with Existing Systems
Seamless integration capabilities that enhance the functionality of existing IT management systems.
Tags
Documentation & Support
- Installation
- Documentation
- Support
- Updates
- Online Support