astDial

astDial

astDial is a zero-infrastructure mobile dialer designed for call centers, offering advanced features like CRM integration and report generation.

Location: India
Software Type: Mobile App (iOS, Android only)
Categories:

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Description

astDial is a pioneering mobile dialer solution tailored for small and medium enterprises (SMEs) and domestic contact centers. This innovative software operates without the need for traditional call center infrastructure, leveraging cloud and mobile technology for seamless connectivity. With just an Android device and an internet connection, users can transform their operations into a fully functional call center.

Key functionalities of astDial include:
- Auto and Manual Dialing: Users can choose between automated and manual dialing options, enhancing their calling efficiency.
- Custom Report Generation: Create tailored reports that provide insights into call activities and performance metrics.
- Real-Time Monitoring: Supervisors can monitor calls in real-time to ensure quality and enhance training opportunities.
- Integrated CRM: The platform includes built-in CRM features, allowing users to manage customer relationships effectively.
- Social Media Integration: Communicate via popular platforms like WhatsApp, email, and SMS directly from the app.

AstDial is designed for utmost flexibility, enabling users to work from home while ensuring they have access to all essential features needed for effective communication. The app is continuously updated to improve usability and introduce new features, making it a reliable choice for modern businesses.

Features

Zero-Infrastructure Solution

Operates without traditional call center infrastructure, simplifying setup and reducing costs.

Mobile-Friendly

Designed for use on Android devices, allowing for mobility and flexibility.

CRM Integration

Seamlessly integrates with CRM systems for effective client management.

Social Media Communication

Supports communication through WhatsApp, email, and SMS.

Real-Time Monitoring

Enables supervisors to monitor calls and assess performance live.

Custom Reporting

Users can generate custom reports for detailed analysis of call activities.

Work from Home Capability

Allows users to operate remotely, providing flexibility in work arrangements.

Continuous Updates

Regular updates enhance the app's usability and introduce new features.

Tags

call centermobile appSaaScommunicationCRMreporting

Documentation & Support

  • Installation
  • Documentation
  • Support
  • Updates
  • Online Support