Assistbox

Assistbox

Assistbox is a video communication platform designed to enhance customer engagement and support across various industries.

Location: Turkey
Software Type: Web App
Categories:

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Description

Assistbox is a comprehensive video communication platform aimed at improving customer engagement in sectors such as finance, retail, insurance, customer support, and telehealth.
The platform allows businesses to conduct video calls that bridge the gap between physical and online interactions, enhancing the customer experience significantly.
Key functionalities include:

  • Instant Use: Users can start video calls without lengthy setup processes.
  • GDPR Compliance: Ensures that data protection regulations are met, providing peace of mind for businesses.
  • Mobile Device Control: Facilitates management and interaction through mobile devices, catering to on-the-go users.
  • Compatibility: Works seamlessly across all devices and browsers, making it accessible for all users.
  • Co-browsing: Allows support agents to navigate web pages alongside customers, improving assistance quality.
  • Advanced Integration Options: Supports integration with existing business systems, enhancing functionality and user experience.
  • White Label Usage: Enables companies to customize the platform to reflect their branding and identity.

Assistbox aims to improve customer satisfaction while reducing operational costs. By offering tools that modernize service offerings, it presents a valuable solution for businesses looking to enhance their customer interactions.

Features

Instant Use

Users can initiate video calls without lengthy setup processes.

GDPR Compliance

Ensures adherence to data protection regulations.

Mobile Device Control

Allows management and interaction via mobile devices.

Compatibility

Functional across all devices and browsers.

Co-browsing

Enables support agents to navigate web pages with customers.

Advanced Integration Options

Integrates with existing systems to enhance functionality.

White Label Usage

Allows businesses to tailor the platform to their branding.

Tags

customer engagementvideo callstelehealthco-browsingbusiness solutions

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support