Assistbox
Assistbox is a video communication platform designed to enhance customer engagement and support across various industries.
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Description
Assistbox is a comprehensive video communication platform aimed at improving customer engagement in sectors such as finance, retail, insurance, customer support, and telehealth.
The platform allows businesses to conduct video calls that bridge the gap between physical and online interactions, enhancing the customer experience significantly.
Key functionalities include:
- Instant Use: Users can start video calls without lengthy setup processes.
- GDPR Compliance: Ensures that data protection regulations are met, providing peace of mind for businesses.
- Mobile Device Control: Facilitates management and interaction through mobile devices, catering to on-the-go users.
- Compatibility: Works seamlessly across all devices and browsers, making it accessible for all users.
- Co-browsing: Allows support agents to navigate web pages alongside customers, improving assistance quality.
- Advanced Integration Options: Supports integration with existing business systems, enhancing functionality and user experience.
- White Label Usage: Enables companies to customize the platform to reflect their branding and identity.
Assistbox aims to improve customer satisfaction while reducing operational costs. By offering tools that modernize service offerings, it presents a valuable solution for businesses looking to enhance their customer interactions.
Features
Instant Use
Users can initiate video calls without lengthy setup processes.
GDPR Compliance
Ensures adherence to data protection regulations.
Mobile Device Control
Allows management and interaction via mobile devices.
Compatibility
Functional across all devices and browsers.
Co-browsing
Enables support agents to navigate web pages with customers.
Advanced Integration Options
Integrates with existing systems to enhance functionality.
White Label Usage
Allows businesses to tailor the platform to their branding.
Tags
Documentation & Support
- Documentation
- Support
- Updates
- Online Support