AskMe Suite

AskMe Suite

Discover AskMe Suite, a collection of digital applications designed to enhance customer engagement and streamline business processes effectively.

Location: Italy
Software Type: Web App
Categories:

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Description

AskMe Suite is a comprehensive collection of digital applications aimed at enhancing business transformation through improved customer engagement and internal processes. The suite offers the following features:

1. AskMe Chat: An AI-driven customer service solution that facilitates real-time communication between human operators and IoT devices. It integrates customizable chatbots to automate lead generation and enhance customer interactions.

2. AskMe Desk: A Service Management platform that allows businesses to manage requests across multiple channels such as Web, Email, SMS, and more. It features interactive dashboards for workflow management, ensuring adherence to Service Level Agreements (SLAs) and improving service quality.

3. AskMe Sign: A digital solution that streamlines document signing processes, providing rapid, legally valid signing from any device. It includes features like real-time monitoring and customizable workflows, ensuring security comparable to banking standards.

These applications are designed to be flexible and adaptable to various business needs, promoting a personalized customer journey and effective internal departmental relationships.

AskMe Suite also emphasizes data privacy and offers various pricing plans, including free trial options for users to explore the functionalities without commitment.

Features

Real-Time Communication

Facilitates direct and immediate interaction between customer service representatives and clients, enhancing customer engagement.

Customizable Chatbot Integration

Allows businesses to tailor chatbots according to their specific needs, improving automated customer interactions.

Multi-Channel Request Management

Enables the handling of customer requests from various communication channels, ensuring seamless service delivery.

Workflow Management

Interactive dashboards allow users to monitor and manage workflows effectively, ensuring compliance with service agreements.

Secure Document Signing

Offers a secure platform for document signing that meets legal validity and security standards.

Subscription Plans

Provides various pricing options tailored to different organizational needs, including a free trial for new users.

Tags

customer servicedigital transformationAI applicationsbusiness software

Documentation & Support

  • Installation
  • Documentation
  • Support
  • Updates