AskMe Suite

AskMe Suite is a comprehensive solution designed to enhance customer engagement and support for businesses navigating digital transformation. The suite includes various applications, each tailored to specific needs:

1. AskMe Chat: A customer service tool that employs native Artificial Intelligence to automate interactions and improve service efficiency. It features machine learning capabilities that analyze customer needs and satisfaction through metrics such as message count and sentiment analysis. This tool allows organizations to integrate chatbots with human operators and IoT devices, and offers a customizable customer journey. Additionally, businesses can benefit from a free trial period to evaluate its effectiveness.

2. AskMe Desk: This service management solution facilitates workflow management for organizations of all sizes. Users can manage customer requests across multiple channels—web, email, app, SMS, and fax. Key functionalities include real-time monitoring of service levels, interactive dashboards, and process digitalization to enhance internal communication and collaboration. The platform's high level of customization ensures that it meets various organizational needs, and it offers a 30-day free trial for new users.

3. AskMe Sign: A digital signature solution that enables quick and secure signing of documents from any location, including mobile access. It enhances workflow efficiency through customizable signing processes and integration with Italian Certification Authorities. Users can select from various subscription plans, and the platform ensures security through email password or SMS authentication, along with real-time document status tracking.

By leveraging advanced technology and customizable solutions, AskMe Suite aims to improve relationships between internal departments, customers, and suppliers, thereby fostering a more effective digital transformation.