Anlix

Anlix

Anlix offers innovative solutions for management and automation tailored for internet service providers, enhancing operational efficiency and customer satisfaction.

Location: Brazil
Software Type: Web App

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Description

Anlix is a specialist company providing solutions focused on management, automation, and monitoring for internet service providers (ISPs). With a foundation built on over 30 years of experience in information technology, Anlix endeavors to optimize telecom operations through its flagship products, Flashbox and Flashboard. These tools are designed to facilitate remote management and performance monitoring of client Wi-Fi networks, aiming to enhance customer service and minimize client churn.

Key Functionalities:
Anlix's offerings include:

1. Flashbox: A remote management tool for Customer Premises Equipment (CPEs), Flashbox enables ISPs to provide comprehensive support and ensure efficient customer service. Notable features include:
- Remote configuration using the TR-069 protocol.
- Integration of diagnostic interfaces for streamlined support operations.
- Compatibility with a wide range of CPE models from multiple manufacturers.
- Options for white label services and ERP integration.

2. Flashboard: This decision-support tool assists ISPs in monitoring network performance and customer satisfaction proactively. Key features include:
- Predictive monitoring to identify issues before they escalate.
- Historical performance reports and individual Wi-Fi performance ratings.
- Visual representation of CPEs on a map for regional problem identification.

Anlix has achieved significant milestones, managing over 10 million connected devices and establishing partnerships with industry leaders. Its solutions have been acknowledged for their effectiveness, receiving positive user reviews and accolades, including recognition as one of the best observability tools in 2023. By focusing on customer satisfaction, Anlix aims to support ISPs in reducing client churn and enhancing operational efficiencies.

Features

Flashbox Remote Management

Enables ISPs to remotely manage and configure CPEs while providing improved customer service through diagnostics and standardized support processes.

Flashboard Performance Monitoring

Allows ISPs to proactively monitor network performance and customer experience, generating historical reports and visualizing performance on a regional map.

Tags

managementautomationISP solutionsnetwork monitoringremote management

Documentation & Support

  • Documentation
  • Online Support
  • Installation