Analyticall Call Centre Software

Analyticall Call Centre Software

Discover Analyticall's automated call centre software that enhances sales through predictive dialing and in-depth analytics.

Location: Australia
Software Type: Web App

Need help?

We can help you find specialists for Analyticall Call Centre Software. Let us connect you with the right experts to assist you.

*User registration required

Are you an expert in Analyticall Call Centre Software?

Description

Analyticall provides a comprehensive automated call centre software solution aimed at improving sales performance and operational efficiency. The software features a sophisticated predictive dialing algorithm that enhances call flow by adjusting call speeds based on real-time data, allowing agents to focus on high-priority calls without unnecessary downtime.

In addition to predictive dialing, Analyticall integrates seamlessly with existing Customer Relationship Management (CRM) systems, ensuring that all customer interactions are logged and accessible for better service delivery and follow-up. The detailed analytics tools offer insights into agent performance and customer experiences, enabling managers to monitor team dynamics and drive productivity improvements effectively.

The setup process for Analyticall's software is designed to be straightforward, encompassing server installation and comprehensive staff training. This ensures that call centres can quickly become operational, minimizing disruption and maximizing efficiency from day one.

With features focused on enhancing sales through automation and analytics, Analyticall addresses common challenges faced by call centres, creating a streamlined environment that fosters better customer relationships and improved sales outcomes.

Features

Predictive Dialing

Optimizes call flow by adjusting call speed based on real-time data, allowing agents to prioritize high-value calls.

CRM Integration

Seamlessly integrates with existing CRM systems to maintain a comprehensive record of customer interactions.

In-depth Reporting

Provides detailed analytics on agent performance and customer interactions to enhance managerial decision-making.

Streamlined Setup

Includes server setup and staff training to ensure quick and effective operational deployment.

Tags

call centre softwaresales performancepredictive dialinganalyticsCRM

Documentation & Support

  • Installation
  • Documentation
  • Support
  • Updates
  • Online Support