Anakage Automation Platform

Anakage Automation Platform

Anakage provides automation solutions designed to enhance IT efficiency, reduce service requests, and improve user experiences through self-service and proactive cobots.

Location: India
Software Type: Web App

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Description

Anakage is a comprehensive automation platform aimed at enhancing IT efficiency and improving user experiences. It offers various features including:

- Zero-Code Automation: Users can automate IT tasks without the need for programming skills, allowing for greater accessibility and quicker deployment of solutions.
- Self-Service Cobots: These cobots empower users to resolve common IT issues independently, providing in-app guidance and automated processes to significantly reduce the need for manual intervention from service desk engineers.
- Proactive Cobots: Designed to anticipate and resolve IT issues before they escalate, these cobots utilize a proactive remediation engine to handle tasks such as software installation and asset verification, thus enhancing overall IT support efficiency.
- User Onboarding and Application Support: The platform helps streamline the onboarding process for new users, decreasing time spent on training and increasing productivity right from the start.

Through the integration of AI and user collaboration, Anakage enables IT departments to automate up to 100% of manual processes, greatly reducing service requests and incidents while improving the user experience. It is particularly beneficial for organizations looking to leverage technology to enhance their IT capabilities and operational efficiencies.

Features

Zero-Code Automation

Allows users to automate IT processes without any programming knowledge, facilitating quick and easy solution deployment.

Self-Service Cobots

Empowers users to independently resolve IT issues with in-app guidance and automated troubleshooting.

Proactive Issue Resolution

Utilizes a proactive remediation engine to tackle potential IT problems before they require service tickets.

User Onboarding Tools

Streamlines the onboarding process, helping new users integrate into the system effectively and efficiently.

Integration Capabilities

Seamlessly integrates with existing IT systems to enhance functionality without disruption.

Tags

IT automationself-serviceAI solutionsIT supportuser experience

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support